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Send practice client surveys

After you've completed the 90-day program with your practice clients, we have set up a system for you to get their feedback! Having your clients fill out the survey is optional and not required for your certification.

Locating the Survey

To get to the survey section, please follow these steps:

1. Click Dashboard in the top menu of the Learning Hub

2. Scroll down to My Courses and Lessons

3. Select Go to Class on your BHLC course

4. Scroll down until you see Client Post 90 Day Surveys

5. Click the + sign next to this section and select Client 1 or Client 2

Sending the Survey

To send the survey to your client, please follow these steps:

1. Enter your client's email address

2. Click Create Survey Link

3. Right-click on the words Copy this link for your client

4. Select Copy link address

5. Navigate to your email provider (Gmail, Yahoo, Outlook, etc.)

6. Create new email

7. In the body of the email, right-click and paste the link

8. Send the email to your client

Note: This link will only work for one client at a time, so be sure to repeat the steps for your other client in the Client 2 section of the Client Post 90 Day Surveys.

Reviewing Survey Feedback

Once your practice client has submitted their survey, you can view or download their response. To do so, please follow these steps:

1. Click your name in the top right corner of the Learning Hub

2. Select My Profile from the dropdown

3. Scroll down to the Submitted Forms section 

4. To download to your computer, select the Adobe icon. To view, select the eye icon:

90 day client survey